Customer service

10 Notable Differences of Tyent’s Customer Service

Posted by: Rhona Reid On July 24, 2020 12:00 pm

We pride ourselves on building the best water ionizers in the world. But for everyone at Tyent, our relationship with our customers, and the service we provide to them is just as important as the machine itself.

Honest, friendly and caring customer service is a rare thing these days, but it’s what you’ll find when you talk with any of the Tyent team.

Because it’s something that we value, we’ve put together a list of the 10 reasons that Tyent’s customer service is different. Want to learn more about our Secret Logic?

 

Tyent Customer Service

 

1. We don’t leave customer care to chance. We have a set of Core Values that informs every aspect of our service to our customers.

 …

Read More
2 Comments Click here to read/write comments

How To Change Your Water Ionizer Filters: MMP Models

Posted by: Rhona Reid On March 26, 2019 2:00 pm

Even great products have a limited lifespan, and although Tyent’s water ionizer filters are extremely durable, they will eventually need to be replaced. Follow these steps!

RELATED: 101 Reasons To Love Tyent Water Ionizers: Health Benefits And More

In this article:

  1. Tyent Engineers Designed the MMP Models with a Replacement Feature
  2. Water Ionizer Filters and Their Functions
  3. Tyent’s Dual Filtration System
  4. Replacing an MMP Filter

Steps to Change Tyent Water Ionizer Filters

Tyent Engineers Designed the MMP Models with a Replacement Feature

Filter replacement is maintenance for your water ionizer! | car mechanic with a tire | How To Change Your Water Ionizer Filters: MMP Models
Filter replacement is maintenance for your water ionizer!

Fortunately, Tyent engineers took ease of filter replacement into consideration when designing the MMP line of countertop alkaline ionizers.

Water Ionizer Filters and Their Functions

The primary functions of a …

Read More
10 Comments Click here to read/write comments

7 Tips To Finding The Best Water Ionizer On The Market

Posted by: Rhona Reid On November 21, 2018 3:00 pm

When it comes to buying a water ionizer machine, the best isn’t always the cheapest. We’ve put together some helpful means to help you find the best water ionizer machines.

RELATED: How a Water Ionizer Makes Great Tasting Water That’s Safe to Drink!

In This Article:

  1. What Do the Medical Experts Think?
  2. Read Water Ionizer Reviews
  3. What’s Their Better Business Bureau (BBB) Rating?
  4. Determine If It Comes with a Guarantee
  5. Learn if You Can Get Financing for the Water Ionizers
  6. Find an Ionizer with a Long Trial Period
  7. Choose a Trusted Brand and Product

Water Ionizer | 7 Ways to Find the Ultimate Value-for-Money Ionizing Machine

1. What Do Medical Experts Think?

Anyone who drinks ionized alkaline water is usually …

Read More
5 Comments Click here to read/write comments

Tyent Water Ionizers: Our Secret Logic

Posted by: Rhona Reid On August 20, 2018 4:45 pm

Values matter…such as integrity and doing the right thing. Here at Tyent – we hold these simple, yet vital principles close to our hearts as we try to inform others about how we build and sell our award-winning water ionizers and how we treat our customers.

water ionizers
Caring for our customers is at the heart of Tyent!

Our Core Values

In other words, these are Tyent’s Core Values and we uphold them every step of the way, all day every day. But what does that mean for you, the customer?

Let’s talk about what Our Secret Logic means. Our “secret logic” is that in order to be the best water ionizer company that we can be, we will provide you …

Read More
0 Comments Click here to read/write comments

101 Reasons to Love Tyent Water Ionizers, Part 4: Awards, Reviews and A+ Customer Service

Posted by: Rhona Reid On January 1, 2018 3:00 pm

These Tyent water ionizer reviews will get you drinking alkaline water in no time!

Tyent Water Ionizer Reviews | Always A+

 

Part 4: Excellent Water Ionizer Reviews and Customer Satisfaction

Just joining us just now? Be sure to read the entire series starting with Parts 1 and 2 here.

While customers appreciate quality products that exceed their expectations, excellent customer service will make them loyal. That’s why Tyent always aims not just for great water ionizer reviews but also for A+ customer service. Nothing brings 100% customer satisfaction than by offering quality products and providing an exceptional customer service experience.

31. Tyent’s Philosophy on Premium Customer Service


We measure ourselves by our customer’s happiness. Tyent is proud to …

Read More
8 Comments Click here to read/write comments

Is Kangen Water the Only True Ionized Alkaline Water?

Posted by: Rhona Reid On June 8, 2017 12:00 pm

 
Well, is it?  Of course not!  That’s a little like asking if Chanel No. 5 is the only perfume. One of the first fragrances to gain international recognition and celebrity endorsement (Marilyn Monroe was a fan) — even the iconic No. 5 cannot claim to be the only true perfume out there.  By the same token, Kangen Water is not the only ionized alkaline water!

The original is not always the best.
A Brief History of Water Ionizers

Originating from Japan, Kangen ionizers were among the first domestic water ionizers to become widely available.  Back then, there was little to no competition in the field.  Now?  It’s a very different story.

Who’s the Best Right Now?

Tyent has won …

Read More
0 Comments Click here to read/write comments

7 Top Water Ionizer Technology Must Haves!

Posted by: Rhona Reid On February 23, 2017 12:00 pm

If you’re buying an ionizer then hold on to your wallet until you’ve read this.  There are seven major features that are essential to look for when buying an ionizer, so read on to make sure you buy wisely!

Water Ionizer Technology
Sleek looks and a hi-tech performance.
  1. The quality and performance of the plates in your ionizer cannot be stressed enough. Tyent solid/mesh hybrid plates are constructed from titanium and dipped multiple times in pure platinum for an unsurpassed performance.

“At Tyent USA, there is one thing that we know for sure—we have the largest, strongest, most reliable and most powerful plates in the industry.”

  1. Equally as important as the plates are the filters.  Tyent Dual Ultra filters remove 200 contaminants and
…
Read More
0 Comments Click here to read/write comments

Where Can I Buy a Water Ionizer?

Posted by: Rhona Reid On September 29, 2016 12:00 pm

 
So, you’ve researched, checked and deliberated, and you’ve arrived at the all-important decision to purchase a water ionizer!  So now you can move on to the exciting part – which ionizer are you going to buy and where are you planning to buy it from?

Couple husband and wife writing typing on new modern laptop computer device blogging sharing chatting
“I know it’s not just about looks, darling, but this one would look so amazing in the kitchen.”

Under or Above Counter?

Firstly, you need to decide whereabouts your ionizer is actually going to be fitted.  If you opt for an above-counter model, then one thing is pretty obvious: it’s got to look good.  This is a great example of how sleek and stylish a counter-top ionizer can look. If you have space on …

Read More
1 Comments Click here to read/write comments

10 Reasons To Love Tyent’s Talented Tech Jim Roberts

Posted by: William Poole On June 17, 2016 9:00 am

 
The backbone of any successful technology-based company is research and development.

R And D - Research And Development Tecy Background Banner

In order to stay ahead of the water ionizer curve, Tyent commits its best and brightest employees to the Research and Development Department. At the helm of Tyent R&D is the talented, the unequivocal head tech, Mr. Jim Roberts.

10 Reasons to Love Jim Roberts

Jim Roberts is Tyent's Head Water Ionizer Tech
Jim Roberts is Tyent’s Head Water Ionizer Tech

1. He Has Over 25 Years of Experience

Before coming to Tyent, Jim worked for 25 years as a manager in a manufacturing plant. When the factory closed, Jim was laid off and soon introduced to Tyent Founder Joe Boccuti. Joe immediately recognized Jim’s incredible abilities as a manager, and he soon became the head …

Read More
0 Comments Click here to read/write comments

10 Reasons to Love Tyent’s Superstar Lori Marshall

Posted by: William Poole On March 19, 2016 9:00 am

 
If you don’t love Lori Marshall, it’s probably because you have never met or spoken with her. At Tyent USA, Lori works in Customer Service Relations to ensure that all of our customers are well taken care of. She is one of the most outgoing and happy people you will ever come across and she also has an incredible knowledge of alkaline water with a meticulous attention to detail.

There are so many reasons to love Lori that the topic warrants a list of its own. So here it is!

10 Reasons Customers Love Tyent’s Lori Marshall

lori-marshall
That’s the real Lori Marshall!
  1. Her smile is infectious. So much so that just by talking to her over the
…
Read More
0 Comments Click here to read/write comments